Shipping Policy

At INNOVORA, we aim to make your shopping experience simple and convenient. Please find our shipping information below.

Shipping Destination

We currently ship to customers in the United Kingdom.

Processing Time

Orders are typically processed within 1–3 business days after payment has been successfully received.

During busy periods, holidays, or promotional events, processing may take slightly longer. If there is any significant delay, we will do our best to keep you informed.

Delivery Time

Once your order has been processed and dispatched, delivery times may vary depending on the product, shipping method, and delivery location.

Estimated UK delivery time: 5–12 business days.

Please note that delivery estimates are provided as a guide and are not guaranteed. Delays may occasionally occur due to courier operations, customs procedures, weather conditions, or other circumstances beyond our control.

Shipping Costs

Shipping charges, if applicable, will be clearly displayed at checkout before you complete your purchase.

Where a product qualifies for free shipping, this will be clearly stated on the product page or at checkout.

Order Tracking

Once your order has been dispatched, you may receive a shipping confirmation email containing tracking information when tracking is available.

Please allow some time for tracking information to become active after dispatch.

Delivery Address

Please make sure your delivery address and contact details are accurate and complete when placing your order.

INNOVORA cannot be held responsible for delays or additional costs resulting from an incorrect or incomplete delivery address provided by the customer.

If you notice an error in your delivery address, please contact us as soon as possible at info@innovora.com.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at info@innovora.com and include your order number.

We will review the shipment status and assist you with the next steps.

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us as soon as possible at info@innovora.com.

Please include your order number and clear photographs or other relevant information so that we can investigate the issue and provide an appropriate resolution.

International Shipping

At this time, INNOVORA ships to the United Kingdom only. We do not currently offer international shipping outside the UK.

Contact Us

If you have any questions about our shipping policy or your order, please contact us:

Email: info@innovora.com
WhatsApp: +91 7055984642

INNOVORA